SITE MAP

BARS Preparation

Auditing

BARS Services

BARS Preparation

The Basic Aviation Risk Standard (BARS) Program was developed by the Flight Safety Foundation (FSF) to address a need for a standard safety assessment and associated audit procedures for the benefit of aviation organizations operating in challenging and remote environments.

Auditing

BARS Services

BARS Audit Follow-up

As the BARS Program continues to evolve in both scope and complexity, and depending to some extent upon the level of an Operator’s pre-Audit preparation, an Initial or Renewal BARS Audit may

Auditing

IOSA Services

IOSA Preparation

The IATA Operational Safety Audit (IOSA) Program has become the predominant safety standard certification for air operators around the world thereby making IOSA Registration a significant safety milestone.

Auditing

IOSA Services

IOSA Audit Follow-up

https://iamsurinam2.wpdevcodex.com/courses/iosa-follow-up-services/

Auditing

ISAGO Services

ISAGO Preparation

For the operator who is either not currently eligible for IOSA certification (maximum take-off weight is below 5,700 kg) or the Operator who wants to take a first step towards gaining an ISSA registration, the IATA Standard Safety Assessment (ISSA) is a perfect solution. With an emphasis on both SMS implementation and conformity with ICAO requirements, the scope of the ISSA evaluation closely matches that of the IATA Operational Safety Audit (IOSA).

Auditing

ISAGO Services

ISAGO Audit Follow-up

Today’s widebody aircraft have the capacity to accommodate over 500 passengers for flights of over 15 hours duration. The safety of these passengers during these long and sometimes arduous flights rest solely upon the shoulders of up to 15 specially trained and State certificated team of cabin crewmembers.

Auditing

IS-BAO Services

IS-BAO Preparation

The International Standard for Business Aviation Operations (IS-BAO) is an internationally recognized standard for business aviation. Standards are based upon International Civil Aviation Organization

Auditing

IS-BAO Services

IS-BAO Audit Follow-up

As the IS-BAO Program continues to evolve in both scope and complexity, and depending to some extent upon the level of an Operator’s pre-Audit preparation, an Initial or Renewal IS-BAO Audit may result in the raising of discipline-specific Findings and Observations.

Auditing

ISSA Services

ISSA Preparation

Auditing

ISSA Services

ISSA Audit Follow-up

As the ISSA Program continues to evolve in both scope and complexity, and depending to some extent upon the level of an Operator’s pre-Audit preparation, an Initial or Renewal ISSA Audit may result in the raising of discipline-specific Findings and Observations.

Auditing

Customized Auditing Services Available

Operational Risk Assessments

The Operational Risk Assessment consists of, but goes substantially above, an objective evaluation of the organization’s ability to identify and correctly assess operational risk, implement meaningful corrective actions and/or risk mitigation strategies,

Auditing

Customized Auditing Services Available

Operational Safety Audits

The Operational Safety Audit consists of, but goes substantially above, an objective assessment of an aviation organization’s overall compliance with its State Authority civil aviation safety regulations and includes adherence to company standard operating procedures (SOP),

Auditing

Customized Auditing Services Available

Regulatory Compliance Audits

The Regulatory Compliance Audit narrowly assesses an aviation organization’s compliance with ICAO Standards and Recommended Practices (SARPs), Member State Authority civil aviation safety regulations, as well as local regulatory requirements as may be applicable.

Consulting

Accident / Incident Investigation

Consulting

Aircraft Maintenance Quality Assurance

Consulting

Airline Startup / AOC Applications

Consulting

Audit Preparation Services

Consulting

Audit Follow-up Services

Consulting

Aviation Advisory Services

Consulting

Business Aviation Flight Department Management

Consulting

Cargo & Ground Handling Operations

Consulting

Customized Consulting Services Available

DON’T SUCCUMB TO “OFF THE SHELF” SOLUTIONS HAVING TO MAKE THEM FIT YOUR NEEDS! Is there “something missing” within your organization that may be preventing it from achieving its true operational potential?

Consulting

Emergency Response Management

THE 3 P’S OF ERP: PLANNING, PREPARATION, AND PRACTICE! Do you really have a viable Emergency Response Plan or are you just counting on good luck and good fortune to continue?

Consulting

Fatigue Risk Management System (FRMS)

Consulting

Flight Operations

IT IS CRITICAL TO HAVE FLIGHT OPERATIONS IN ALIGNMENT WITH STRATEGIC CORPORATE BUSINESS AND FINANCIAL OBJECTIVES! Where is your flight operations department not meeting corporate expectations and what is being done to ensure continual improvement?

Consulting

Flight Data Monitoring (FDM) Program Management

IDENTIFY UNACCEPTABLE AREAS OF OPERATIONAL RISK “BEFORE” AND NOT “AFTER” AN INCIDENT OR ACCIDENT OCCURS! Does anyone in your organization say “We’ve never had an accident, why do we need an FDM Program”?

Consulting

Manuals – Technical Writing & Publishing

Consulting

Occupational Health and Safety (OHS) Programs

Consulting

OHS Auditor Training Programs

Consulting

Operational Control & Flight Dispatch

Consulting

Operational Risk Management

The GHS Operational Risk Management Training Course has been specially designed to guide personnel to understanding the importance of risk management procedure and optimize their value, introduce an enhanced methodology for the risk rating and prioritization of occurrence reports, provide the tools for

Consulting

Quality Management Systems (QMS)

Consulting

Audit Checklist Development

Consulting

Department Development

Consulting

Internal Auditor Training

Consulting

Safety Culture Surveys

Consulting

Safety Management System (SMS)

Consulting

Audit Checklist Development

Consulting

Department Development

Consulting

Internal Auditor Training

Cabin Operations

Cabin Crew Leadership (Purser)

Cabin Operations

Crew Member Security Awareness

Aviation security is at the forefront of the aviation industry and increased vigilance by all employees is vital to reduce the risk of a security threat. In the air it is the responsibility of the flight and cabin crew to operate the aircraft in the most secure manner.

Cabin Operations

Dangerous Goods Awareness

Dangerous Goods Awareness is designed to prepare various aviation functions with competence based general familiarization, function specific, and aviation safety dangerous goods training allowing the participant to have the ability to recognize mis/un-declared dangerous goods, understand IATA Dangerous Goods requirements (IATA DGR),

Cabin Operations

SAFETY & EMERGENCY PROCEDURES TRAINING

Captain Upgrade / Command Development training is designed for flight crewmembers preparing to upgrade to a Captain / Pilot-in-Command (PIC) position in an airline, corporate, or general aviation environment. This training is also valuable for First Officers currently operating in an augmented crew setting.

Cabin Operations

Cabin Operations Fatigue Risk Management Systems (FRMS)

Today’s very busy aviation industry takes a toll on many of our psychological and physical constraints. Fatigue is a rising concern due to longer and varying flight schedules that can impair a crew member’s ability to safely operate an aircraft or perform related duties.

Cabin Operations

CRM for Cabin Crew Members

Cabin Operations

CRM for Cabin Crew Members

Cabin Operations

Train the Trainer

Train the Trainer is a “real-world” based training program that will prepare trainers and facilitators to develop and deliver effective training through the use of active engagement techniques based on principles of learning and adult methodologies.

Crisis Communication

Train the Trainer

Customized Training Courses

Customized Training Courses Available Upon Request

Crisis Communications is one of the most challenging areas of an effective Emergency Response. The worldwide media will be focused on your airline. Implementing an effective and cohesive media strategy is critical for an airline to be prepared ahead of time.

Emergency Response Management

Emergency Response Manager

Leading an Emergency Response department is a challenging job. Typically there is no training prior to stepping into the leadership role and due to the fact that Emergency Response is a unique discipline, it is at times difficult finding assistance.

Emergency Response Planning

Emergency Response Planning for Alaskan Operators

While many of the elements of traditional aviation emergency response planning are equally applicable to operators around the world, effective response to incidents and accidents in Alaska require additional planning and preparations.

Emergency Response Teams

Central management of an aircraft incident or accident is essential for all airlines. The key to successfully managing an aircraft incident or accident is emergency preparedness. Understand how to organize and develop your airline’s Emergency Command Center, checklists, roles, and responsibilities.

Emergency Response Teams

Emergency Response Care Team / SAT / FAT

The Emergency Response Special Assistance Team (SAT), also known as the CARE Team or Family Assistance Team, is the team that assists survivors and family members of injured survivors or fatalities. The CARE Team works at Headquarters and also deploys the Go Team for set up of the Family Assistance Center.

Emergency Response Teams

Go Team

Successful deployment of The Go Team starts with planning. Because The Go Team is made up of two teams, Safety Investigation and Family Assistance, planning is needed to ensure that both groups communicate and also have all the resources they need to be successful.

Emergency Response Teams

Station Emergency Response Team

Airports are the front line of Emergency Response for an airline. Local employees may be immediately dealing with the accident aftermath including survivors, fatalities, and local family members. It is important the airport staff clearly understand their roles and responsibilities in an Emergency Response.

Emergency Response Teams

Station Emergency Response Team

Flight Operations

Flight Crew Member

Captain Upgrade / Command Development

Flight Operations

Flight Crew Member

Crewmember Security Awareness

Flight Operations

Flight Crew Member

CRM / TEM for Flight Crewmembers

Crew Resource Management / Threat and Error Management is at the heart of all aspects of Aviation Safety. As such, proper training in these principles are essential for all flight deck crewmembers as well as training department personnel and airline management.

Flight Operations

Flight Crew Member

Dangerous Goods Awareness

Flight Operations

Flight Crew Member

Pilot Indoctrination / Familiarization

Pilot Indoctrination / Familiarization Training is designed for flight crewmembers who are initially entering the employment of a 14 CFR Part 121 / Part 135 certificated air carrier or Part 91 / 91K corporate / business aviation department.

Flight Operations

Flight Crew Member

Safety & Emergency Procedures Training

Flight Operations

Flight Crew Member

Special Airports & Route Qualification

State Authorities have determined that certain airports, due to items such as surrounding terrain, obstructions, or complex approach/departure procedures, be designated as “special airports” thereby requiring unique qualifications for flight crewmembers and/or

Flight Operations

Flight Operations Management

Advanced Check Airman

Advanced Check Airman training is designed to provide Check Airman candidates with the tools to most effectively teach and/or evaluate pilots. This training is also valuable for Training Department and Flight Standards personnel involved in selecting,

Flight Operations

Flight Operations Management

Aviation Management & Supervision

Whether you are new to management or a seasoned Senior Executive, Aviation Management & Supervision will introduce and overview the modern principles of management. Excellent managers can promote effectiveness and efficiencies that save valuable resources, create an effective team atmosphere,

Flight Operations

Flight Operations Management

Flight Data Monitoring (FDM) Program Management

The GHS Flight Data Monitoring (FDM) Training Course has been specially designed to familiarize personnel with the evolution of global FDM systems, applicable regulatory guidance, associated manuals and documentation, methodology of application, adverse trend identification, root cause analysis,

Flight Operations

Flight Operations Management

Flight Operations Fatigue Risk Management Systems (FRMS)

oday’s very busy aviation industry takes a toll on many of our psychological and physical constraints. Fatigue is a rising concern due to longer and varying flight schedules that can impair a crew member’s ability to safely operate an aircraft or perform related duties.

Flight Operations

Flight Operations Management

The Flight Operations Management Training Course has been specifically designed to provide current and prospective pilot managers with business management skills in order to optimize their job performance at the mid and senior levels within today’s complex

Flight Operations

Flight Operations Management

Fundamentals of Flight Instruction

Fundamentals of Flight Instruction training is designed for flight crewmembers who are undergoing their initial qualification as a Ground / Flight Instructor or Check Airman for an air carrier or corporate / business aircraft organization.

Flight Operations

Flight Operations Management

Train the Trainer

Ground Operations

Dangerous Goods

Dangerous Goods Acceptance

Dangerous Goods (DG) Acceptance is designed to prepare Operators and ground handling agents with competence based general familiarization, function specific, and safety dangerous goods training allowing the participant to have the ability to accept dangerous goods for shipping

Ground Operations

Dangerous Goods

Dangerous Goods Awareness

Ground Operations

Ground Staff

Aircraft Handling & Ramp Safety

With both domestic and international aviation on the rise so are the risks of working on the airfield. From personal injury to ramp rash, the amount of injuries and cost due to aircraft damage is increasing.

Ground Operations

Ground Staff

Cargo and Mail Handling

Cargo Acceptance and Handling is designed to ensure the correct and safe acceptance and handling of cargo from the cargo facility to/from the aircraft. The course content will provide attendees insight into how best to manage the safety and security of employees

Ground Operations

Ground Staff

GSE OPERATOR

The GSE Operator training course gives an overview of the various regulatory and safety requirements for operating Ground Service Equipment (GSE) around the airport and while servicing aircraft. Participants will learn how to verify the safety and serviceability of GSE

Ground Operations

Ground Staff

Load Control / Weight & Balance

The Load Control / Weight & Balance course provides an overview to attendees of the load control process and weight and balance principles.

Ground Operations

Ground Staff

Passenger & Baggage Handling

The Passenger and Baggage Handling course is designed to introduce ground handling personnel to the various passenger processing functions that are required to safely and securely accept and handle passengers and passenger baggage.

Ground Operations

Ground Staff

Turnaround Coordinator / Airside Supervisor

Ground Operations

Load Controller / Planner

Dangerous Goods Awareness

Ground Operations

Load Controller / Planner

Load Control / Weight & Balance

The Load Control / Weight & Balance course provides an overview to attendees of the load control process and weight and balance principles.

Ground Operations

Station Management

Advanced Airside Operations

Advanced Airside Operations is designed to allow ramp employees, supervisors, or managers to look at the bigger picture while working on the airside. Besides the various services happening around the ramp, there are also the programs that aren’t readily seen such as ramp auditing & evaluations

Ground Operations

Station Management

Train the Trainer

Maintenance & Engineering

Aircraft Maintenance Safety

SMS for Maintenance Managers

This course equips Airline Maintenance Managers with the knowledge necessary to plan, develop, train, implement, and evaluate Safety Management Systems (SMS) within the technical operations discipline.

Maintenance & Engineering

Maintenance Human Factors

Human Factors in Aircraft Maintenance

Participants will examine the major causative agent in aviation related accidents: The Human Being. Emphasis is placed on the psychological and physiological factors that impact decision making, critical thinking, and task performance

Maintenance & Engineering

Maintenance Human Factors

Maintenance Fatigue Risk Management System (FRMS)

The aviation industry provides one of the safest modes of transportation in the world. The 24/7 operational demands on aviation employees continue to evolve in response to changes in technology and commercial pressures. However, human physiology remains unchanged and fatigue is therefore inevitable.

Operations Control / Flight Dispatch

Dispatch Resource Management (DRM)

Dispatch Resource Management (DRM) – Initial

The aviation industry providesDispatch Resource Management (DRM) training addresses the challenge of optimizing communication between diverse groups within an airline and the related interpersonal issues while using available resources

Operations Control / Flight Dispatch

Dispatch Resource Management (DRM)

Dispatch Resource Management (DRM) – Recurrent

The aviation industry provvidesDispatch Resource Management (DRM) training addresses the challenge of optimizing communication between diverse groups within an airline and the related interpersonal issues while using available resources. This includes effective teambuil one of the safe

Operations Control / Flight Dispatch

Dispatcher Training

Dispatcher Training – Initial

Operations Control / Flight Dispatch

Dispatcher Training

Dispatcher Training – Recurrent

The aviation industry provvidesDispatch Resource Management (DRMRecurrent Flight Dispatcher training consists of all of the regulatory classroom requirements and necessary information to keep qualified flight dispatchers up to date on operational control duties

Quality Management

Document Management & Manual Writing

Fundamentals of Flight Instruction training is designed for flight crewmembers who are undergoing their initial qualification as a Ground / Flight Instructor or Check Airman for an air

Quality Management

Quality Auditor Training

Documen Internal Quality Auditor – Initial (Basic Auditor)t Management & Manual Writing

Fundamentals of Flight Instruction training is designed for flight crewmembers who are undergoing their initial

Quality Management

Quality Auditor Training

Internal Quality Auditor – Recurrent

The Aviation Internal Quality Auditor Recurrent Training Course builds on the knowledge gained during the Internal Quality Auditor Basic Training and combines it with industry experience

Quality Management

Quality Auditor Training

Advanced Internal Quality Auditor

Recent changes to the IATA Operational Safety Audit (IOSA) Program now require internal airline quality Auditors to be formally trained and evaluated in their traditional roles

Quality Management

Quality Auditor Training

Lead Quality Auditor

The Lead Quality Auditor Training Course provides a comprehensive overview of leading a team during the application of internationally recognized quality auditing principles with

Quality Management

Quality Auditor Training

Root Cause Analysis (RCA)

Repetitive audit and investigation findings are most often the result of misidentifying “symptoms” as the underlying “problem(s)” in need of correction. This misidentification leads

Quality Management

Quality Management System (QMS)

QMS Theory & Principles

Fully supported by ICAO and Member State civil aviation authorities, the existence of a comprehensive and robust Quality Management System (QMS) within air transport related organizations has rapidly become a value-added industry standard.

Quality Management

Quality Management System (QMS)

QMS Workplace Implementation

Safety Management

Aircraft Accident & Incident Investigator

Aviation Accident & Incident Investigator – Basic

Equally applicable to either a catastrophic hull loss or operational incident on the ramp or hangar floor, the Basic Incident / Accident Investigator Training Course is designed to familiarize air operator management and staff personnel with the fundamentals of

Safety Management

Aircraft Accident & Incident Investigator

Aviation Accident & Incident Investigator – Advanced

The Advanced Incident / Accident Investigator Training Course builds upon the fundamentals contained within the prerequisite Basic Investigator Course and provides the attendee with a “managerial”, “big-picture” perspective of the overall investigative process.

Safety Management

Change Management

Operational Change Management

Global aviation is changing and growing at a rapid rate. As a result, many organizations are not prepared for the changes or shifts that may occur. Change can range from opening a new station, introducing a new aircraft type, adding a new schedule

Safety Management

Flight Data Analysis

Flight Data Monitoring (FDM) Program Management

Safety Management

Risk Management

Operational Risk Management

Safety Management

Risk Management

Safety Reporting System Management

An effective way to promote safe operations is to ensure that an organization has developed an environment whereby all staff feel responsible for safety. Our Safety Reporting System Management Course is carefully developed for organizations that truly believe in the creation and maintenance of a positive safety culture.