MARTINA PETRAK TURKALJ
Senior Consultant
Martina began her aviation career in 2003 as Cabin Crew for Zagreb-based national flag carrier Croatia Airlines. She continued her career in Operations Engineering department as Flight Standard and Procedure Specialist, where her main role was maintaining operational documentation to ensure standardization of documents and implementation of all national and international rules and regulations.
In 2015 she was entrusted with a new position and became Emergency Response Manager Deputy, responsible for managing, maintaining, and continually improving company’s Emergency Response Plan. She was also in charge of many successful projects within the ERP scope, as well as development of ERP training programs and materials, and delivering
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trainings to operational personnel and ground handling agents, according to their specific emergency response role. In 2017, she was recruited to ground and cargo operations department where she continued to expand her aviation experience.
As a result of her hard work, commitment to excellence and outstanding attention to detail, Martina was ascended to Lead Auditor Operations with ISO, ORG, CAB, GRH, CGO and SEC scope. Throughout the years, she has also worked on various projects, including IGOM implementation, IOSA and ISAGO preparational audits, ERP trainings, and creation of manuals and SOPs for different customers.
Martina holds a Bachelor’s degree in Crisis Management, and Master’s degree in Safety studies, which gave her a solid foundation to support business objectives and growth.